02 — Salesforce

Salesforce Einstein & Agentforce, switched fully on.

You already pay for the intelligence. We implement and govern Einstein scoring, forecasting, and Agentforce agents inside your org — on a clean data model — so the AI you’re licensed for finally produces numbers your team trusts and acts on.

Forecasts you can plan against Faster case resolution More value from your license
Why it matters

You own the AI. Are you using it?

#1

Salesforce is the world’s most-deployed CRM — the system of record your revenue already runs on.

IDC, worldwide CRM market share
~70%

of a rep’s week goes to non-selling work — exactly the load Einstein and Agentforce are built to lift.

Salesforce, State of Sales
Idle

Most orgs leave Einstein scoring and forecasting switched off or untuned — capability already inside their license.

Common implementation gap
24/7

Agentforce agents resolve, route, and act across sales and service around the clock — when configured and governed right.

Salesforce, Agentforce
Built for Salesforce-run teams

The intelligence is in your org. It’s just not turned on the right way.

Most teams light up Einstein, glance at a confidence score nobody calibrated, and quietly go back to the spreadsheet. The problem isn’t the platform — it’s that scoring, forecasting, and agents need a clean data model, the right configuration, and tuning to your business before anyone will trust them.

We close that gap. We make Einstein and Agentforce produce results your reps, managers, and service teams actually act on — governed, explainable, and tied to the pipeline and SLAs you already report on.

This is for you if…

  • You bought Einstein or Agentforce and adoption stalled.
  • Your Salesforce forecast and your real forecast are two different numbers.
  • Service is drowning in cases that an agent could resolve or route.
  • Your org has grown into a tangle of fields, flows, and duplicate records.
  • You want autonomous agents — but not without guardrails and governance.

What we deliver

A Salesforce org where the AI earns its keep: calibrated Einstein scoring and forecasting, governed Agentforce agents handling real work, and a data model clean enough that every number lines up.

What you get

The intelligence layer, earning its keep.

CORE

Einstein Scoring & Forecasting

Lead, opportunity, and case scoring calibrated to your pipeline — plus forecasts your leaders can actually plan against, with the drivers explained, not hidden.

Clean data modelCalibrated scoresExplainable→ Trusted forecast
A

Agentforce Agents

Autonomous agents that resolve, route, and act across sales and service — deployed with guardrails, escalation paths, and audit trails.

B

Data Model & Governance

Deduped records, a sane object model, and a security model the AI can trust.

C

Org Health & Cleanup

Untangle fields, flows, and tech debt that quietly break automation.

D

Integration & Data Cloud

Unify Salesforce with your ERP, marketing, and product data so agents and Einstein act on the full picture — not a silo.

+38%Forecast accuracy lift
24/7Agent coverage
1 modelClean & governed
How we deliver

From org review to agents in production.

01

Org health & readiness

We review your data model, configuration, and current Einstein/Agentforce setup, then map where AI pays off first — with a candid read on what’s blocking adoption.

02

Implement & govern

We clean the data model, configure and calibrate Einstein, and deploy Agentforce agents with guardrails, escalation, and audit logging built in from day one.

03

Adopt & optimize

We drive adoption with your team and tune scores, forecasts, and agents against real outcomes — so trust and usage compound instead of fading.

Why Emagin

Salesforce specialists who stay for adoption.

Plenty of partners will configure an org and leave. We measure success by whether your team actually trusts and uses the intelligence months later — and we build for that from the first commit.

Salesforce Partner Certified consultants Einstein & Agentforce 15+ years in production
FAQ

What Salesforce owners ask us.

We already have Salesforce admins — where do you fit?

We work alongside your admins, not over them. Internal teams keep the lights on; we bring the AI and data-model depth to get Einstein and Agentforce into production and adopted. Many clients use us to lift their own team’s capability in the process.

Is our Salesforce data ready for Einstein and Agentforce?

The org health check answers exactly that. Einstein’s predictions are only as good as the data model and history behind them, so we assess readiness first and fix the foundation before switching anything critical on.

What is Agentforce, and is it safe to deploy?

Agentforce is Salesforce’s platform for autonomous AI agents that can resolve cases, answer questions, and take actions across your org. Safe deployment is a configuration discipline — scoped permissions, clear escalation to humans, and audit logging — all of which we build in from day one.

Which Salesforce clouds do you cover?

Primarily Sales Cloud, Service Cloud, and Data Cloud, plus the integrations that connect them to your ERP, marketing, and product systems. If your revenue or service runs on Salesforce, we can help it run smarter.

Will you help our team trust the forecast?

Yes — that’s the point. We calibrate scoring and forecasting to your real outcomes and make the drivers explainable, then work with managers on the adoption habits that make the number stick in pipeline reviews.

What does it cost?

Engagements are scoped to outcomes and begin with a fixed-scope org review. Book a session and we’ll give you a clear range for your org’s size and goals.

Book a consult

Get the Salesforce AI
you already pay for.

Bring your org. In 45 minutes we’ll show you where Einstein and Agentforce will pay off first — and what’s standing between you and adoption today.

Salesforce Partner · Einstein & Agentforce · Adoption-first